Strategy & Operations

In 2026, fragmented systems and siloed workflows are no longer inefficiencies but competitive liabilities that constrain workforce adaptability.

Insurers expand private asset allocations while navigating heightened inflation, recession and liquidity concerns heading into 2026.

Banks lost customers' trust one automated interaction at a time. Insurers are making the same mistakes. 

Clunky insurance experiences are now a competitive liability, driving customer churn and employee turnover in equal measure.