Pat Caldwell

Pat Caldwell is the first chief people officer at Send.

Previously, Caldwell held a number of senior executive, board and advisory roles helping technology startups build and scale their people functions in the U.S., U.K. and Australia. He is formerly the COO and head of people at FundApps and is currently on the board at ImpactEd.

Most Recent

People In White Suits Standing Near Black Wall

Decoding the Talent Exodus in Insurance

Pat Caldwell

Here’s why I believe the insurance industry should look at the exodus of underwriting talent as an opportunity instead of a crisis.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.