The Switch to Preventing Claims By Mariana Dumont Tools to appeal to today’s consumer exist, but uncertainty over how to implement such profound change is holding many back.
Parametric Solution for Wildfire Risk By Peter Whalen Nigel Brook Parametric insurance products could provide immediate relief through automatic payouts to vulnerable people in affected areas.
How AI Is Redefining Insurance Industry By Jayant Lakshmikanthan The ability to analyze countless data points in mere seconds opens ways to assess and predict that humans simply cannot hope to accomplish.
An Opportunity in Resilience Analytics? By Nick Martin Claims data gathered by insurers — historically used to price and manage risk — could be used to reduce the potential for damage before the event.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.