Sam Krishnamurthy

Sam Krishnamurthy is VP of corporate systems at Crawford, a leading global provider of claims management and outsourcing solutions to insurance companies and self-insured entities.

He is responsible for program and operational management of I.T. global corporate systems, including enterprise data science and analytics.

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An artist’s illustration of artificial intelligence (AI)

4 Key Questions to Ask About Generative AI

Sam Krishnamurthy

GenAI represents game-changing possibilities but, like any new technology, comes with potential pitfalls that organizations must address.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.