TJ Whelan

TJ Whelan is carrier success director, commercial quoting, at Applied Systems.

Whelan joined Tarmika in April 2020 as the company’s only customer success manager and has successfully built out its customer success department.

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Elderly Couple Discussing Contract with Consultant

Customer Success Is Key, but Where to Start?

TJ Whelan

Single-entry quoting tools can let agents generate more options for clients, and automated quoting tools on the website provide great convenience.

Six Things

The Third Wave of AI

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After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

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