How to Resolve the Auto Insurance Crisis

A smarter approach to auto claims can cut costs and take the pressure off premiums.

Even though the average auto premium increased more than 17% in 2023, carriers are expected to face profitability challenges until at least 2025. Insurers need new strategies.

Join industry experts Kevin Moynihan and Erik Bahnsen of CCC Intelligent Solutions, and special guest speaker Ellen Carney of Forrester, as they examine the impact of escalating medical costs, litigation, social inflation, and accident severity and frequency. The discussion will include how innovative AI technology can help maintain profitability amid growing claims costs.

Key Takeaways:

Analyst projections into the many factors contributing to rising premiums.
Actionable strategies for claims organizations to mitigate costs.
Expert insights on what may lie ahead to help you stay informed and prepared

Date: January 24, 2024

Time: 1:00 pm EST

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About the Speakers

Paul Carroll

Paul Carroll is the editor-in-chief of Insurance Thought Leadership.

He is also co-author of A Brief History of a Perfect Future: Inventing the Future We Can Proudly Leave Our Kids by 2050 and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of a best-seller on IBM, published in 1993.

Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.

Ellen Carney

Ellen is a principal analyst serving financial services technology decision makers in roles such as CIOs and enterprise architects in the insurance and wealth, investment, and asset management industries. Her research focuses on the technology decisions that financial services firms are investing in, including core platforms modernization and replacement and the integration of emerging technologies with legacy systems to drive better digital experiences and improved operational efficiency.

Kevin Moynihan

Kevin Moynihan is Vice President of Product Management at CCC Intelligent Solutions. His background includes product management, strategy, and leadership roles within the insurance and technology sectors. Kevin has been with CCC since 2021, bringing his expertise to the forefront of the company's product management teams. Prior to joining CCC, Kevin was with Liberty Mutual as Vice President and Manager of U.S. Casualty Claims Product. He has also held leadership roles in asset management at Trigon Capital and in M&A integration at Bank of America Merrill Lynch.

Erik Bahnsen

Erik Bahnsen is Associate Director, Industry Analyst at CCC Intelligent Solutions. His background includes 20 years in auto and casualty-focused claims, including roles at Travelers and within the technology sector. Erik joined CCC in April of 2012 where he has held numerous roles in account management and product innovation, with a focus on casualty. Erik helps guide the ongoing development of CCC’s industry-leading analytics and AI products, regularly presenting his findings to industry executives at meetings and conferences. He has been published in a variety of influential publications