Atif Khan

Atif Khan is vice president of AI and data science at Messagepoint, a provider of customer communications management (CCM) software.

He has established a comprehensive AI research and engineering practice and delivered two AI platforms that have brought a fresh perspective to the CCM industry.

Most Recent

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What Generative AI Offers the Insurance Industry

Atif Khan

Generative AI enables the creation of sophisticated, personalized customer experiences through intelligent communication.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.