Dorothy Andrews

Dorothy Andrews is the chief behavioral data scientist for Insurance Strategies Consulting LLC. She has more than 25 years of actuarial and statistical modeling experience with life insurance companies, property and casualty insurance companies and more.

Most Recent

Using Data to Improve Long-Term Care

Dorothy Andrews

Robotics and telemedicine can improve care by mediating the interaction between patients and medical professionals in real time.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 