Ernie Bray

Companies must increasingly rely on technology to achieve more with less — so one type of manager is dangerous.

After accidents, tomorrow’s vehicles will act as their own adjusters and collision-repair technicians. And “tomorrow” is nigh.

Despite the impending retirement of so many claims adjusters and a lack of enthusiasm among Millennial prospects, a solution is in sight.

With so many auto adjusters set to retire, there is danger of a real brain drain -- but advances in cognitive computing can fill the gaps.

Big data can already tell you: if you need more staff in the field, what historical repair costs are by year, make and model -- and more.