Gert Cruywagen

Gert Cruywagen is the director of risk at the Tsogo Sun Group, Africa’s largest owner and operator of hotels and casinos, with 123 hotels in Africa and the Middle East, as well as 14 casinos across South Africa.

Most Recent

A New Paradigm for Risk Management?

Gert Cruywagen

The focus is shifting to “opportunities” and the “potential positive effects” of risk, and only thereafter on “negative effects.”

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.