Harphajan Singh

Harphajan Singh is the chief data officer at AXA Malaysia. Singh is an innovation evangelist, who is a well-established expert in leveraging artificial intelligence and data science in pioneering strategic growth across financial services.

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The Great AI Race in Insurance Innovation

Harphajan Singh

Here are four case studies on how machines can perform tasks that previously required human intelligence across various industries.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.