Jennifer Overhulse

Jennifer Overhulse is a writer, as well as a marketing and public relations expert, with an extensive journalism background and insurance industry-specific expertise. She has more than 15 years of writing and editing experience, including positions as editor-in-chief, marketing director, photographer/photojournalist and beat reporter.

Most Recent

Eating the Big Data Elephant

Jennifer Overhulse

Despite improvements, big data still has insurers stymied. The solution is gradual, starting with an approach to absorbing social data.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.