Jiaqi Pan

Jiaqi Pan is CEO of Landbot.io, an exciting tool that will allow you to turn any landing page into a conversational experience. Since 2015, Pan has also been the CEO of Helloumi, which helps businesses to do customer communication at scale with instant messaging.

Most Recent

The New Competitive Advantage

Jiaqi Pan

Nowadays, customer experience is the biggest competitive leverage a business could use to win the market.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 