John Connell

John Connell is responsible for the leadership and overall growth and success of EPIC’s employee benefits consulting operations across the Western U.S. Before joining EPIC, Connell spent 26 years in consulting, management and leadership positions with Jenkins Insurance and Leavitt Group.

Most Recent

Move Workers' Comp Out of the Silo

John Connell

Workers' comp has historically been in one silo, with health programs in another. Smart companies are combining the efforts.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 