John Thiel

John Thiel is a senior underwriter for Gen Re's casualty facultative department in Philadelphia. He is also a member of the reinsurance interest group for the CPCU Society's Philadelphia chapter. Thiel joined Gen Re in 2014 after roles in both underwriting and claims.

Most Recent

Cognitive Bias Toward Loss Aversion

John Thiel

Recognizing our cognitive bias toward loss aversion can help us avoid making ill-advised underwriting decisions.

Six Things

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 