Lori Mallory

Lori Mallory is a thought leader in healthcare, and her executive experience in physician practice leadership and in the health insurance space brings a unique perspective in the rapidly changing healthcare environment.

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3 Key Points on Value-Based Care

Lori Mallory

Value-based healthcare is here to stay, and it changes everything for every healthcare-related client.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.