Here is a blueprint for how insurers can go from communications with customers focused on regulated activities to ones that deliver real ROI.|
Nikhil
Datar
Nikhil Datar
Nikhil Datar is a customer experience improvement leader helping companies that want to put the customer at the center of their business model. He is a founding member of CXPA. He has led multiple customer experience transformation services and solutions that delivered direct business benefits.