Pierre Gagne

Pierre Gagné is president of PSG, a consulting firm, and of www.insuranceframeworks.com, a knowledge provider for the financial industry. For the last 35 years, he has been assisting insurance companies in their quest for growth and profitability through the use of information technology. He has worked on the business and IT side of the industry.

Most Recent

To Merge or Not to Merge? That Is the Question

Pierre Gagne

Many mergers fail, but a structured and focused management approach can build a thriving new entity

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.