Thomas Stewart

Thomas A. Stewart is the chief knowledge officer of AchieveNEXT, which helps individuals, teams and enterprises reach the next level of performance through a combination of peer-to-peer networks, research and human capital solutions.

Most Recent

How Well Did Agents Cope With COVID?

Thomas Stewart

Both brokers and carriers give themselves high marks on retaining and servicing existing policyholders. But new business is a different story.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.