Chris Halliday

Chris Halliday is global proposition leader for personal lines pricing, product, claims and underwriting at WTW's Insurance Consulting & Technology business.

Most Recent

Balancing AI Innovation With Consumer Protection

Chris Halliday

James Clark

Regulators in the EU and U.K. want insurers to balance AI's potential with protecting consumers from potential bias and harm.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.