Chuck Hewitt

Chuck Hewitt is a veteran claims executive with over 40 years of management experience at both national and regional carriers. He is currently the Claims Technical Director of the Nonprofits Insurance Alliance Group in Santa Cruz, California.

Most Recent

Skiing The Slippery Slope Of Employment Practices Liability In The Nonprofit Sector

By

If unsure about the nature and extent of your Employment Practices Liability coverage, by all means consult with your insurance agent or broker.|

All Articles

Spotlight on Sexual Abuse

By

A significant problem faced by organizations offering services to youth, elderly, and the developmentally disabled is that individuals who sexually abuse are not easily identified. The majority of perpetrators involved in these incidents at nonprofit organizations have no prior abuse convictions. Also, they are often highly regarded by their peers and the families of those they are secretly abusing.|

You Run a Community-Based Nonprofit – What to Do When You Have an Accident, Claim or Lawsuit, Part 2

By

This is the second of a two-part series on what non-profits should do when a lawsuit is filed against them.|

You Run a Community-Based Nonprofit – What to Do When You Have an Accident, Claim or Lawsuit, Part 1

By

This is the first of a two-part series on what non-profits should do when a lawsuit is filed against them.|

Six Things

2024 review

The Biggest Issues From 2024

By Paul Carroll

Based on readership, these are the themes that most resonated with subscribers to Six Things in 2024.

AI Revolutionizes Insurance Underwriting

Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities. 

1

6 Principles for Customer Experience Excellence

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

2

5 Ways to Modernize Customer Communications

Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors. 

3

Broken Trust, Insurance Industry Included

The public reaction to the assassination of UnitedHealthcare's CEO shows that the insurance industry faces a profound problem.

4

Blending AI With Human Interaction

'Humanomation' combines automation and the human touch for a more efficient, empathetic insurance claims process.

5

AI Reshapes Future of Workers' Comp

Artificial intelligence promises to revolutionize workers' compensation, but ethical implementation remains crucial for industry success.

6

ITL Recommends

What AI Means for Compliance

By

Insurance Thought Leadership

Casey Beckman Future of RIsk

From Trust to Technology: The Tipping Point for Insurance Customers

By

ITL Partner: Majesco

scale

How to Find the Right Carrier Partners

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

By

square cube light

8 Trends Shaping the Future of Insurance in 2025

By

ITL Partner: Majesco

record store

Automated SMS Marketing Boosts Retention

By

Automation

AI Revolutionizes Auto Insurance Via Real-Time Data

By

Insurance Industry Embraces Tech, Trust in 2025

By

shaking hands