David Chmiel

David Chmiel, senior vice president, is the national director of claims for global insurance brokerage Hub International.

He has nearly 30 years of experience in the risk management space. He is a Worldwide Broker Network regional leader.

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AI’s Role in Modern Claims Management

David Chmiel

Successful insurance companies will leverage AI for operational efficiency while retaining human oversight to address its limitations.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.