Filip Dimitrijevski

Filip Dimitrijevski is managing partner at ClickVisionBPO.

Most Recent

Benefits of Insurance Agency Outsourcing

Filip Dimitrijevski

By offloading non-core tasks to outsourcing companies, agencies can boost productivity and improve overall operations.

Six Things

Can We Insure Against Heat?

By Paul Carroll

While climate discussions often focus on the indirect effects of rising temperatures, such as intensifying hurricanes and wildfires, some innovators think we can write insurance covering the direct effects on people and property.

Balancing Humanity in the Age of Generative AI

Striking a balance between AI-driven interactions and authentic human experiences is vital for earning customer trust and maintaining empathy.

Harnessing Data to Improve Decision-Making

Here are five ways to use insurance data to gain insights on claims, underwriting, marketing, and operations and gain a competitive advantage.

The Growing Challenge of Extreme Droughts

The Mediterranean shines the spotlight on the vulnerability of food supply chains to droughts, which are predicted to become more prevalent under climate change.