Jim Rogers

Jim Rogers is assistant vice president for sales and distribution technology strategy at the Hartford and president of the ID Federation board of directors. ID Federation is a nonprofit coalition working with agency management systems to standardize IDs, passwords and MFA across the industry.

Most Recent

Security Requires Change Management

Jim Rogers

How one carrier (the Hartford) rolled out MFA to its agents. What was measured, what was learned and how this shapes the future of the industry’s data security.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.