Joel Zwicker

Joel Zwicker is insurance evangelist at Agency Revolution Suite and formerly an insurance agent at one of Canada's largest independent insurance agencies. He now works to provide independent insurance agents the best marketing tools for their unique needs.

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How Agents Can Provide Value on Climate

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Creating ready-to-go materials for severe weather events that can be used when a disaster arises will streamline processes.

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Specialization: Agents' Vast Growth Opportunity

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There is a huge range of opportunities that are still untapped, just waiting for creative, research-driven, passionate agents to capitalize on.

When Captive Agents Go Independent

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From the client to agents to the carriers, the benefits of going to an independent model are clear -- but the transition is tricky.

3 Ways for Agencies to Improve Cybersecurity

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By preparing agents to be the first line of defense against cybercrime, insurance agencies can change employees from risks to guardians.

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The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

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Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

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ITL Recommends

What AI Means for Compliance

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Insurance Thought Leadership

Casey Beckman Future of RIsk

From Trust to Technology: The Tipping Point for Insurance Customers

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ITL Partner: Majesco

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How to Find the Right Carrier Partners

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

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8 Trends Shaping the Future of Insurance in 2025

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ITL Partner: Majesco

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AI Revolutionizes Insurance Underwriting

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Artificial Intelligence

Transforming Insurance With RPA

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5 Ways to Modernize Customer Communications

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