Raymond Mazzotta

Ray Mazzotta is an accomplished insurance professional with more than 35 years of industry experience. He has in-depth knowledge and experience in underwriting, operations effectiveness, profit optimization, turnarounds and brand and reputation building.

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Overhead view of a winding country road with cars on it among tall red trees

Claims Leaders Face a Paradox

Raymond Mazzotta

Richard Vonesh

They need to challenge their assumptions and expectations, redefine business optimization and draw up a new map.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.