Sarah Conway

Sarah Conway is Executive Director for the Southeast Division of the Insurance Industry Charitable Foundation (IICF). She can be reached at Sconway@iicf.org.

Most Recent

10 Ideas to Refresh Your Firm’s Philanthropy

Sarah Conway

Countless studies show that consumers want to do business with companies committed to social good and that employees want to work for them.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.