Tom Chamberlain

Tom Chamberlain is the VP of customer and consulting at hx.

He brings over 18 years of experience in the insurance industry with Allianz and Aviva.

He has a masters in mathematics from University of Oxford and qualification as a general insurance actuary. Chamberlain is a regular speaker at insurance events and is currently the chair of the IUA's developing technologies monitoring group.

Most Recent

Cyber brain showing innerworkings on a black background

3 Key Uses for Generative AI

Tom Chamberlain

Generative AI, such as ChatGPT, could transform insurers' underwriter workflow, claims processing and fraud detection.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.