Carolyn Olsen

Carolyn Olsen is the senior director of data science at Clearcover.

She has more than 15 years of experience in leading and implementing data science and AI initiatives in various industries.

She earned her bachelor's degree in applied economics and her master's degree in mathematical economics from Marquette University.

Most Recent

Black Asphalt Road Surrounded by Green Grass

3 Lessons Learned From Leveraging Gen AI

Carolyn Olsen

Success with Gen AI comes from identifying the places in the customer journey where AI can supplement or enhance the experience.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.