Growing Demand for Digital Self-Service By Susanna Gotsch Knowing which technologies to use and how to use them will improve customer satisfaction, retention and growth.
Musings on the Future of Driverless Vehicles By Mark Breading What might a future world look like where all transportation is via autonomous vehicles? Here are 10 possibilities.
MGAs: The Fast Track to Innovation? By Matthew Grant Want to generate underwriting income without raising massive amounts of capital or waiting a year to get regulated? Consider an MGA.
Not All Events Are Created Equal By Guy Fraker As the number of insurtech firms grew exponentially, so did the number of conferences on the subject. One stands out to the author.
Smart Home Devices: the Security Risks By Tom Hammond Smart devices often represent the most vulnerable point on any given network, exposing customers and insurers alike to potential risks.
Start-up Financials Show Progress in 2018 By Matteo Carbone Quarterly growth for Lemonade, Metromile and Root was the slowest ever, but all three paid out in claims less than they collected in premium.
5G Will Transform P&C, Car Repair By Alex Sun The massive increase in speed and the number of connected devices that respond seemingly instantly will bring important innovations.
New Phase for Innovation in Insurance By Troy Vosseller Innovation is moving into a phase, where insurtechs and incumbents are finally working together rather than circling each other warily.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.