Emerging Technologies

What became apparent in 2016 is that insurtech advancements and the forces of change may not see any significant slowdown.

A key rule to keep in mind when thinking about insurtechs: Data is nothing – context is everything.

Waymo (Google) logged 635,000 miles on California’s public roads in 2016; all competitors combined logged 20,000.

A customer-centric marketing approach starts with the realization that there is no “average” customer.

We want to believe that every tree grows to the sky, that every startup will be Uber, but more than 90% of startups fail.

Consider that a claims adjuster could directly tune in via VR for a detailed view of property damage, via a gig worker who is on-site.

It doesn't have to end that way. Traditional insurers are already positioned well -- if they play their cards right.

Yet an outdated law keeps New York consumers from taking advantage of a convenience that millions of other drivers already enjoy.