Jennifer Carroll

Jennifer Carroll is the CEO of Veruna, an agency management solution for independent insurance.

She brings over 15 years’ experience in leadership roles in the B2B startup software space in a broad range of industries including insurance, law, finance and big data and analytics.

Most Recent

An artist’s illustration of artificial intelligence

How Advanced Agencies Use AI Today

Jennifer Carroll

Insurance agencies use generative AI to communicate but must integrate it into more sophisticated processes: policy analysis, document comparison -- and more.

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An artist’s illustration of artificial intelligence (AI)

Can AI Solve Underlying Data Problems?

Jennifer Carroll

Forward-thinking insurance agencies are ready to put AI to work, but for many, the data just isn’t up to the challenge.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.