AI & Machine Learning

“AI could contribute to the global economy by 2030, more than the current output of China and India combined.”

A job description with “acquire AI superpowers” might appeal to millennials more than “study policy footnotes and calculate claim reserves.”

Automation, analytics and the right ecosystem of partners can drive up customer satisfaction and let carriers grow in these chaotic times.

Existing and prospective customers now expect prompt, appropriate answers via the channel of their choice, or they may look to your competitors.

The value rankings indicate that user interaction technologies fueled by AI are at the top of the list for personal lines insurers.

In this week's Six Things, Paul Carroll asks - where are all those benefits promised by AI? Plus, how to pursue innovation in a crisis; speeding innovation in life insurance; a future-proof operating model; and more.

Two recent studies shed light both on how to realize the gains that AI can provide — and on how the industry remains unrealistic.

AI is highly sensitive to new data and tends to react immediately, creating a dynamically updated vision of the future.