IOT

Insurers can build a sort of digital twin of the customer, then tailor their offerings and improve the customer experience.

IoT has largely been used in tactical ways to solve specific problems, but there is great strategic value if it is tied to certain types of initiatives.

What if I told you that insurers could attract customers with smart home devices that generate interaction seven to 10 times A DAY?

"Ecospheres of prevention" sound great, but they may just be a way for insurers to use, say, leak detection devices to gain leverage on clients.

The IoT is certainly shaping up as a breakthrough -- but a close look shows how even the most advanced businesses can get it wrong.

AI can find the needles of insight in the haystack of data from the IoT and identify patterns that might otherwise be undetectable.

The right IoT approach will generate knowledge about clients and their risks, which will lead to opportunities for cross-selling and up-selling.|

The IoT is supposed to be nirvana, but the reality is a tad uglier, of course, than the gurus tell us, as reality always is.