Leadership

A Conversation with Olav Cuiper

A Conversation with Mick Moloney.

Rather than rush to make strategic changes in confusing times, we should be even more careful and find a way to bring in a "devil's advocate."

What does it take to be a successful leader? How can you lead change effectively? Here are 10 tips that can help you lead change in the insurance industry.

There is a sense that the industry has risen to the occasion in handling massive claims and now has an opportunity to play a leadership role in other key areas. 

How one carrier (the Hartford) rolled out MFA to its agents. What was measured, what was learned and how this shapes the future of the industry’s data security.

Rule No. 2: Use scenarios rather than forecasting (which is too broad-brush to identify big problems and opportunities).

Over this five-part series, hear from insurance industry leaders about the cascading challenges wrought by the pandemic and other social and environmental issues -- and enormous opportunities to rethink the old ways of doing business and plan a better path forward.