A New Year's Resolution for the Industry By Paul Carroll The industry has a great story to tell, and we'll tell it better if we strip out the over-the-top language in the New Year.
Moving From Legacy Systems to the Cloud By Tracy Banderob Organizations gloss over culture change, but it is critical for any modernization, migration or digital transformation project.
Where Do Investment Strategies Go Now? By David Hoile As government spending becomes a more important economic policy tool, there should be good investment opportunities in real assets.
How to Work With Insurtechs By Rick Bushell The key to success is to remember that an insurer will be co-developing a solution with the startup; transparency is a must.
Global Insurance Forum Experts Series By Insurance Thought Leadership International Insurance Society Over this six-part series, hear from industry leaders about building an innovation culture, leveraging data for success, and more.
3 Keys to Leading a Team in a Crisis By Jenn Donahue Experience in business and the military shows three key factors: preemptive planning, building team trust and strengthening resilience.
Is Your Approach to ESG Creating Risk? By Pamela Davis Taking any stance on social or environmental concerns requires an organization-wide approach to think about nearly every aspect of the business.
Six Things Newsletter | October 5, 2021 By Insurance Thought Leadership This week, Paul Carroll recaps the 2021 Global Insurance Forum. Plus, future of work and collaboration; state of the insurance marketplace; underwriting in the digital age; and more.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.