2021: The Great Reset in Insurance By Stephen Applebaum A shift toward greater corporate and social responsibility and empathy in general is underway, and 2021 will bring a great global reset.
Are You Prepared for the Future? Truly? By Mike Manes Are you prepared for the future as it will be, or are you still assuming a neat and clean and comfortable life with incremental change?
How Insurers Can Achieve Greatness By Lewis Fein If insurers can summon the will to protect the public by providing disposable face masks, then insurers will achieve greatness.
4 Stages of Dominance in Performance By Kevin Trokey Chances are, you have natural gifts. However, many of the skills you need must be developed, nurtured and maintained intentionally.
ESG: Doing Well By Stephen Applebaum Insurance is at the forefront of the environmental, social and governance movement, which may usher in a Second Age of Enlightenment.
How to Outperform on Innovation By Amy Radin It is up to all of us leaders to advance diversity and inclusion. It's the morally right thing to do, and it's the only commercially smart answer.
How to Boost Chance of Being Acquired By Jason Andrew The founder of Limelight Health offers three key lessons on how to increase your company’s chances of being acquired.
How to Avoid Falling for Groupthink By Chris Burand "In our world, parallel lines do not meet, and you can't turn an orange wrong side out." --Joseph Krutch
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.