Life & Health

The recession may bring changes to the long-term disability industry that require strategic agility during evolving economic conditions.

We will see a major new focus on public health policy and perhaps a move away from "sick care" and toward "heath equity" that requires new payment models.

Following a surge in anxiety after the COVID-19 outbreak, managing and supporting mental health at work has never been more crucial.

COVID-19 seems to have created a “wake up” moment, raising awareness of the need to protect loved ones if something was to happen.

Some innovative insurers are starting to gamify elements of the customer experience as well as the value chain.

A new idea in telemedicine, doctor triage, is reducing costs in workers' comp while providing more flexibility for doctors and injured workers.

There is no bigger contributor to 20 years of wage stagnation and decline than hospital profiteering. Transparency is needed--and inevitable.

The same old methods of managing closed blocks will lead to the same old results for life insurers. But technology has leapt ahead.