Life & Health

Selling life insurance to digital native consumers requires an omnichannel approach, regardless of what you consider your primary sales channel.

Is earning trust brag-worthy? Isn't trust the minimum for an adviser-client relationship? The real goal should be achieving "go-to" status.

Under the incoming administration, the focus on consumer protection regulation will rise for financial services, including insurance.

Not pursuing fraud detection means losing insights that can help detect other problems and may increase the risk of negative health outcomes.

Advisers need to be aware that many if not most clinical wellness programs now expose clients to employee EEOC actions.

Insurance providers are better-positioned than ever to meet consumers in the market exactly when they want to be approached.

Insurance providers looking for a reset that strengthens relationships with customers and HR departments have a real opportunity here.

Health plans strive to deliver efficiency and great customer experiences and improve care outcomes. But what data are they missing?