Personal Lines

No. Entering into a complex legal contract where significant assets are at stake is not remotely similar to ordering delivery of a burrito.

With the opioid crisis, adjusters need to keep safety top of mind while inspecting a drug-related claim.

Two bills in Congress may resolve issues restricting insurance of marijuana-related businesses, or MRBs.

Climate and changes in housing stock are driving a move to non-standard insurance, enabled by two major technology trends.

It is a challenge to create the five-question, two-minute online experience that many are striving for in other lines. Customers feel no sympathy.

With more vehicles on the road and less experienced drivers operating them, insurers are struggling in commercial auto lines.

The future of home maintenance will be provided by trusted parties, like insurers and lenders, with a vested interest in the home.

57% of major offenses, such as DUIs, are unobservable by insurers due to dismissals or downgrades. 27% of traffic tickets are dismissed.