Warren Wright

Warren Wright is founder and CEO of corporate culture and training consultancy Second Wave Learning.

They are co-writing a book on the five generations in today’s workforce and the value of the middle-manager role, due to be published in 2025.

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A Group of Young Women Wearing White Tops

What Does Gen Z Want?

Peter van Aartrijk

Warren Wright

Leaders need to come to grips with this generation. Already 22% of the workforce, they will represent one out of every three employees by 2030.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.