Myth or Reality? Digitization Is Stalled By Deb Smallwood The reality is that almost all insurers believe that digital transformation is essential. This belief has only been reinforced by the pandemic.
Insurance-as-a-Service 2021 By Alan Demers The future of insurance as-a-service, especially for claims, requires an action-based model that leverages on-demand support.
Crowdsourcing 6 Themes for 2021 By Matthew Grant Trust in insurance has been dealt a double blow in 2020 -- and resolving that must be a priority in 2021.
Despite COVID, Tech Investment Continues By Matthew Josefowicz Harry Huberty Interest remains high in technologies like artificial intelligence and big data.
Don't Go Into Recovery Mode in 2021; Reset By Amy Radin Approaching 2021 as a “recovery” year implies going back to where we were. We're not going back. It's time to hit reset.
How Low-Code Accelerates Change By Richard Barbarino Here are three tangible ways that low-code programming lets carriers accelerate change and provide new benefits to customers.
2021, We Can't Wait to Get Going! By Nigel Walsh The change we have seen is acceleration, not true change. We, like many industries, are doing the same things in a digital way.
11 Insurtech Predictions for 2021 By Martha Notaras AI will mean faster, better customer service that is cheaper for the carrier: Automation is a win-win with unstoppable momentum.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.