Emerging Technologies

Here are three tangible ways that low-code programming lets carriers accelerate change and provide new benefits to customers.

The change we have seen is acceleration, not true change. We, like many industries, are doing the same things in a digital way.

AI will mean faster, better customer service that is cheaper for the carrier: Automation is a win-win with unstoppable momentum.

There are three key forces that the cloud can unleash: speed of operations, an intelligence premium and innovation.

Bots help combat productivity drains that deplete resources and allow employees to focus their time on higher-priority tasks.

Relatively well-known but not particularly well-established insurtechs across the board could be about to face their toughest moment to date.

In this week's Six Things, Paul Carroll ponders who is liable when a driverless car crashes. Plus, COVID-19 is no black swan; advice for early-stage startups on pricing; how AI transforms risk engineering; and more.

How should insurers think about the liability for AVs? Using history as a guide, it's possible to make reasonable guesses at some of the answers.