While digitization in insurance is moving in the right direction, it's worth understanding the full lifecycle of failure so we can learn from and avoid the mistakes others have made.
The latest results still show major problems, but they have some digital assets that could be of great help to an incumbent insurer, and for a modest price.
Investments in digital, AI and connected world technologies remain top priorities for insurers, but they are being strategic about how they accelerate certain technologies.
Carriers can bundle products, enable direct mobile sales channel distribution and offer relevant, affordable and flexible coverage to the underserved market of gig workers.