Going Digital

Customer expectations, behaviors and risk profiles are evolving thanks to technology, social trends and other changes happening around us.

In 2015, a third of funding for strategic initiatives came from capital investments. In 2016, funding from new sources will increase to more than 40%.

Disruption in insurance is a question of when, not if. But it's also still a question of how -- how will the industry pass the litmus test?

Workers’ comp insurers see wearable tech initiatives reducing workplace accidents and injuries. But at what cost to privacy?

2016 will see some successes from accelerators as we look for the next unicorn and existing carriers experience FOMO (fear of missing out).

CIOs tend to focus on what is urgent, while neglecting what is important. They need to focus on four priorities for the next year.

As the Google symposium showed, innovation can happen faster than we expect -- or slower. Here is how to get the timing right.

From what I witnessed at a recent symposium, Google doesn't get bogged down in actuarial precision and could be a major force in insurance.