Going Digital

The pace of change suddenly feels like it's picking up. I'm like a Keystone Cop desperately holding on to the back of the car. And I'm not alone.

As most of us enter the annual budgeting season, here are four principles to ensure we are focusing on transformation at speed.

Two examples of innovation, one on the East Coast and one on the West, show how ideas can be tested and then spread across the country.

The idea early on was to consolidate carriers’ myriad legacy systems onto a single modern platform, but that hasn't quite happened.

Solution provider winners include Livegenic, which uses video to cut claims costs while increasing customer satisfaction.

Insurers have a wealth of data on customers and producers. Insurers just need to think about it like Google does to be as effective as possible.

Truly? Many organizations unintentionally put up roadblocks to new ideas. Five questions will help you make a realistic assessment.

Policies can last decades, so insurers have to juggle the expectations of current clients with those of tech-savvy prospects.