Going Digital

Agents and carriers have a level of expertise that is unmatched by the Googles of the world, but it is in danger of being wasted.

Because firms must now provide more and cut costs at the same time, planning must include an "innovation perspective."

Here is a look at how the tipping point will play out in each key insurance sector and at how businesses can capitalize.

The Achilles heel is that systems design theory of the '80s and '90s was component-based. It made sense at the time; it doesn’t any more.

Insurance is ripe for disruption, and here are seven candidates that could revolutionize the industry much as Uber is upending travel.

At the tipping point, here is a look at the five factors -- social, technological, environmental, economic and political -- that matter most.

There are four key (and remarkably simple) constructs to guide digital transformation. No. 1: All insurance products are the same.