Going Digital

The formula for real growth is so astoundingly simple that it eludes the smart, big-school-degree types running around corporate America today.

Our industry, steeped in centuries of tradition, must erase the idea that we can ease into the renaissance with minor adjustments.

To end up on the right side of the tipping point, insurers need to look years ahead and keep pace with a series of developments we call STEEP.

Data-driven insurers can see which 10% of policies will be most profitable -- and that 50% of earnings come from that small segment.

Providing batches of small deliverables decreases development time, increases the frequency of feedback and cuts costs.

A single view of the customer is now paramount. Three questions must be addressed.

In the past, competition came from within the industry. Now, pressure is coming from outside forces like digitization. The only option is to transform.

By being cautious on driverless cars, Nissan may underscore the lesson of Kodak about the perils of standing still in innovative times.