David Silverstein

David Silverstein is the founder and CEO of Lean Methods Group, a global management consulting firm specializing in strategy, innovation and operational excellence. Lean Methods works across many industries and has clients on four continents.

Most Recent

Surprise Medical Bills: Just a Distraction

David Silverstein

The #HealthcareCartel wants us to focus on #SurpriseBilling in medical care, but that's just a symptom that distracts from the real problem.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.