Matthew Zollner

Matthew J Zollner, CPCU, is a senior product manager at CCC, working on the company's underwriting solutions with a focus on the telematics and risk solutions portfolio.

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Personalized Policies, Offered via Telematics

Matthew Zollner

Increasingly, insurers can understand how and when people drive, as well as how vehicles interact with the road and their drivers.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.